Universitas Islam Indonesia

LKBH UII Holds Legal Counseling E-mail
Thursday, 02 February 2012

ImageLaw number 8 of 1999 concerning consumers’ protection provides a guarantee for both consumers and producer. This statement was revealed by Ainul Helmi F., SH., staff of Center for Legal Consultation and Legal Aid, Faculty of Law, UII (LKBH FH UII). On Wednesday (02/01), the resident of Bumi Guwosari Indah Blok 8-9 participated in Legal counseling carries the theme consumers’ protection. This event was held at Angkringan Monggosip Desa Wisata Krebet, Pajangan, Bantul.

According to Ainul Helmi F., SH., Law number 8 of 1999 concerning consumers’ protection, chapter 3, article 4 states a guarantee for consumers including the right to obtain “correct, clear and honest information”, to have their complaints heard, to have their disputes settled. This act also regulates the use of standard clauses in consumer agreements.

The second session of this discussion was continued by Awaludin, SH. He stated that if housing developers do not provide honest information to the consumers. The consumers have right to complain and report it to Consumer Dispute Settlement Board (BPSK). “This agency has duties to investigate consumer protection disputes to settle consumer disputes through mediation, arbitration or conciliation.” He emphasized.

The discussion then continued with questions and answer session. There were many questions coming from the audience. They asked about the procedure for judicial process and mediation procedure.

In this occasion, Slamet HS., one of audiences, expected that this discussion will be regularly held to inform the society concerning legal aid.

 




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